Shipping Policy

1. Shipping Costs
   Shipping costs are not included in the product prices and are calculated separately.

The exact costs depend on the size, weight, and delivery address.

You will receive information about the shipping costs together with your order confirmation.

1. Delivery Times
   Unless otherwise stated, all products are ready for immediate dispatch.

Delivery usually takes place within 3 working days after receipt of payment.

If the delivery date falls on a Saturday, Sunday, or public holiday, delivery will take place on the next working day.

1. Shipping Method
   Shipping is carried out by parcel service or freight carrier, depending on the size and weight of the goods.

After dispatch, you will receive a shipping confirmation with all relevant information.

1. Transfer of Risk
   The risk of accidental loss or deterioration of the goods passes to the customer upon handover.

2. Special Notes
   In the event of delivery delays, you will be informed immediately.

Please report any damage during transport to our customer service without delay.

Customer Service
For questions regarding shipping and delivery:

Phone: +49 160 3149449

Fax: +49 9369 982200

Email: info@iq-swiss.ch