FAQ

1. What does an IQ Swiss limescale protection system do?
   Our limescale protection systems reduce limescale deposits in domestic and commercial water pipes. This protects your appliances, pipes, and fittings from calcification, extends their service life, and ensures consistently high water quality.

2. How does the installation work?
   Our limescale protection systems are installed directly at the main water connection. Depending on the system type, installation is quick and easy – usually carried out by a certified installer. Detailed installation instructions are included with every system.

3. Do I need special maintenance?
   Our limescale protection systems are low-maintenance. Regular inspection is not strictly required, but a visual inspection every 12 months is recommended. If you have any questions about maintenance, we are always happy to assist you.

4. Which water hardness levels are the systems suitable for?
   Our systems are suitable for all common water hardness levels. You can check the exact suitability for your home or business based on your water hardness range, which is stated in your water report.

5. Is there a warranty on the products?
   Yes, all IQ Swiss limescale protection systems come with a 2-year manufacturer’s warranty. In the event of product defects or material faults, we are of course available to assist you.

6. What are the benefits of an IQ Swiss limescale protection system?
   Protection against limescale deposits in pipes and household appliances

Extended service life of water installations

No chemical additives or changes to the water

Environmentally friendly and low-maintenance

1. Can I install the systems myself?
   Some models are suitable for self-installation. However, we recommend having the installation carried out by a certified installer to ensure optimal performance.

2. How much does an IQ Swiss limescale protection system cost?
   Prices vary depending on the system type and size. For an individual quote, please contact us directly by phone or email.

3. How can I order products?
   You can enquire about our products by phone, email, or written order. We will then send you a non-binding offer including delivery and payment information.

4. Who can help me if I have problems?
   Our customer service team is available on working days from 8:00 a.m. to 6:00 p.m.:

Phone: +49 160 3149449

Fax: +49 9369 982200

Email: info@iq-swiss.ch